Сап двач. Нид консультация по инглиш переписке.
Сурс: Диспут по поводу товара на Алиекспресс. Открыл диспут с указанимем объективной причины, все обосновал, предоставил видео пруф(часть функций товара не работают), честь чего потребовал частичное возмещение средств от продавца (около 20% от общей суммы). Но продавец хочет от меня неких действий, характер которых я никак не могу понять.
Вроди бы с английским ок все, но не понимаю что он несет совершенно. Скажи анон он просто хочет выбеть меня из колеии/ввести в заблуждение, или это я жестко туплю?
Вот вам переписка:
sky lan(Продавец)
2017-03-09 22:41:54
you can choose: easy return. Or do I buy the wrong product?？？？
sky lan(Продавец)
2017-03-09 22:41:44

Покупатель(я)
2017-03-09 21:56:31
I don't need other product
sky lan(Продавец)
2017-03-09 20:43:06
Friend
1, you can choose: easy return. Or do I buy the wrong product?
2, you buy other products, I will offer 4 $, are you ok?
Покупатель(я)
2017-03-09 13:16:37
Dear friend. I closed dispute to make sure there is no option "I no longer need this product".
So I reopened it with the most suitable case, in my opinion.
sky lan(Продавец)
2017-03-08 18:55:16
Friend
First, 1, you cancel the dispute
2, and then open the dispute
Next 1, choose to receive the product
2, choose I no longer need this product or as a picture display
Thank you for your cooperation! The dispute caused great damage to me
Or you buy other products, I give you a discount of $ 4, are you ok?
Покупатель(я)
2017-03-08 00:59:34 (тут я указал пвозварт товара, вместо частичного возмещения стоимости)
Is it correct now?
sky lan(Продавец)
2017-03-08 00:04:40
friend，The reason for the current dispute: function and description does not match
Please change: I no longer need this product!
Or as a picture show, thank you
Although our deal, I was a loss, but I was happy that you helped me find the equipment problem!
Thank you very much
Покупатель(я)
2017-03-07 23:07:24
with please, but I don't understand how :(
sky lan(Продавец)
2017-03-07 22:52:42
friend，Please help me ..thank you
Покупатель(я)
2017-03-07 02:47:58
There is no option "I no longer need this product", as you can see
http://prntscr.com/eh1fzy
sky lan(Продавец)
2017-03-06 22:52:14
Please modify the cause of the dispute: I no longer need this product. I will agree to refund your money. Thank you
Покупатель(я)
2017-03-06 09:26:05
Sorry, but I did not understand you
You want me to change case of the dispute from "Refund Only" to "Return Goods"? Or what?
sky lan(Продавец)
2017-03-05 20:14:52
"Friend， for you can get a quick refund, Can you help me? Change the cause of the dispute: Do I no longer need this product? Or as shown in the picture, I will agree to refund your money in full!
1, open the dispute page
2, select the product has been accepted
3, choose: I no longer need this product, refund 4$
4, i will agree with your plan
5 then aliexpress will refund your money!
6, thank you"